Help Center

Everything you wanted to ask, answered

Installation, warranty, smart-home setup, and pricing — straight answers from Pakistan's direct importer. Still stuck? We're a WhatsApp away.

1-Year Warranty
Nationwide Installation
Direct Importer Pricing

Getting Started

Learn the basics about smart curtain automation

What are smart curtains and how do they work?

Smart curtains are motorized window treatments you control via remote, smartphone app, voice commands (Alexa/Google Home), or automatic schedules. Instead of manually opening and closing curtains, a motor does it for you—on demand or on schedule. At BAJT, we offer three premium motors: the Tuya GE82TY (WiFi-enabled, app control, perfect for smart homes), Dooya DT72TV (professional automation, luxury standard), and Dooya DT52S (heavy-duty 100kg motors for large windows). We handle everything: consultation, installation, testing, and 1-year warranty. No DIY hassle.

What are the primary benefits of automating my window treatments?

Four key benefits: (1) Energy savings—automatically close during peak heat to reduce AC load, open during cool hours. In Pakistan's climate, many customers report 10-15% AC bill reduction during summer months. (2) UV protection—prevents furniture and fabric fading from sun damage. (3) Convenience—no manual opening/closing; control from bed, your phone, or voice. (4) Extended curtain lifespan—reduces manual wear and tear. Automated curtains work quietly in the background, improving comfort without effort.

Are motorized curtains safe for children and pets?

Yes, BAJT motorized curtains are completely safe for children and pets. (1) They move slowly, at 5 inches per second. (2) The motor and railing are mounted at a good height, so children and pets cannot reach them. (3) Once you install the fabric, the motor and railing are completely hidden. (4) No wires or anything dangerous are left exposed.

What are smart curtains?

Smart curtains are curtains that can be operated through mobile, remote, button or WiFi. In a smart curtain you install a BAJT smart motor and its railing, and it starts working. BAJT Smart Curtains provides these systems all over Pakistan.

Are curtains out of style?

No. Curtains are now a part of interior design; before, they were used just to hide the window. That is why people are spending a lot of money on them. Curtains cover a large portion of the wall. In fact, people now design full-wall curtains running from ceiling to floor.

How does a smart curtain work?

Smart curtains work through a mobile app, remote or button. BAJT Smart Curtains has different types of motors for different requirements in Pakistan: a 50 kg weight-bearing capacity motor, a 100 kg weight-bearing capacity motor, a WiFi motor, a remote-only motor, and an automation motor. It depends on the site where it will be installed and also on the client's requirement.

Is it energy efficient?

Yes, BAJT smart curtains are energy efficient. If your curtains close at sunrise, the sunlight is blocked, so the room temperature stays lower than usual.

How do smart curtains improve energy efficiency?

They improve energy efficiency by blocking sunlight at the right time automatically. If your curtains close at sunrise, the sunlight is blocked, so the room temperature stays lower than usual and your cooling load is reduced.

What are the disadvantages of smart curtains?

There is no disadvantage of smart curtains at all, except that they are a little costly in a country like Pakistan, where people have low buying power.

Is it worth buying automatic curtains for a home?

Yes, it is worth buying, especially when the window is double height or the width of the window is more than 15 feet. Also, when your curtains are expensive, BAJT automatic curtains are worth buying, because touching the fabric while opening and closing it makes the fabric dirty.

Products & Specifications

Technical details about our motors and options

What motor options does BAJT offer?

Three premium motors, all starting from PKR 28,000 with direct importer pricing and a 1-year warranty: (1) Tuya GE82TY—WiFi-enabled, app control, smart home compatible. Best for: Smart home enthusiasts, renters. (2) Dooya DT72TV—Professional automation, voice control, hotel/luxury standard. Best for: Larger homes, complex installations, Alexa/Google integration. (3) Dooya DT52S—Heavy-duty 100kg motor for large windows or heavy drapes. Best for: Theater drapes, blackout curtains, professional installations. All three use the same transparent track-based pricing — see our pricing page for the full breakdown by track length.

What if my curtains are very heavy?

Choose our DT52S 100KG motor for heavy curtains and multi-panel setups. It can handle professional-grade drapes and is designed for large installations across all window sizes.

What's the noise level?

Our motors operate at less than 35dB (whisper-quiet). Most users find them nearly silent during operation, making them perfect for bedrooms and quiet spaces.

What is the lifespan of BAJT motors?

Our motors are engineered to last 10+ years with proper maintenance. All products come with a 1-year full warranty covering motors and accessories.

Which motorized curtain motor is best for standard home windows?

It depends on the usage and requirement. For a height of less than 10 feet and a curtain weight of less than 50 kg, the BAJT GE82TY motor is suitable. For weight above 50 kg, the Dooya DT52S is suitable.

What fabric options are best for motorized curtains?

You can install every type of fabric on a BAJT smart motor.

What is the difference between Tuya and Dooya curtain systems?

Dooya is a very good brand and Dooya motors are very good in quality, while Tuya is WiFi-based and a cheaper motor. Although in Pakistan both sell at the same price, the actual difference is quality.

What is the maximum weight the curtain motor can pull?

If you buy the GE82TY, it has a 50 kg load-bearing capacity. If you buy the Dooya DT52S or DT52E, both have a 100 kg weight-bearing capacity. BAJT Smart Curtains is an importer in Pakistan of all types of curtain motors, and has a specialised team that will guide you free of charge on which motor suits you best according to your requirement.

Installation & Service

Installation options and professional support

Can I install a smart motor in curtains I already have?

Absolutely! One of our biggest advantages: you don't need new curtains. We retrofit almost any existing curtains—regardless of fabric, weight, or window style. Here's the process: (1) Send us photos + measurements or schedule a site visit. (2) We recommend the right motor for your weight/window size. (3) Our certified technician installs in 2-4 hours (typically one day). (4) We test everything and teach you how to use the app/remote. (5) Full 1-year warranty covers everything. Most retrofit installations in major cities like Karachi, Lahore, and Islamabad are done same-day. Message us on WhatsApp with your window size for a free quote.

Do I need technical expertise to install them?

No! We provide professional installation as part of your package. Our certified technicians handle all setup and configuration. Installation is available nationwide across Pakistan.

What happens if there's a power outage?

All BAJT motors include manual override functionality. You can hand-draw your curtains without damaging the motor during power loss, so you're never stuck.

Can smart curtains be installed on bay windows or corner windows?

Yes! You can install two BAJT smart motors for corner windows or bay windows. Each motor operates independently for flexible control.

Is installation difficult?

Yes, it requires technical staff, because it needs proper balancing. If the brackets are not installed at the proper level, the motor will not work properly. BAJT Smart Curtains has specialised teams for installation and charges only PKR 3,000 per motor in Pakistan, so it is very affordable. Once it is installed properly, it will work for a long time — lifespan increases with proper installation.

How to install motorized curtains?

You can install motorized curtains on the wall with wall brackets, and on the ceiling with ceiling brackets. You just need to buy the brackets you want. One more thing: the track or railing of the curtain must be level. BAJT Smart Curtains has a very professional team all over Pakistan, and it is very affordable at a PKR 3,000 per motor installation fee.

How do I install and control the curtain motor?

You can install motorized curtains on the wall with wall brackets, and on the ceiling with ceiling brackets. You just need to buy the brackets you want. One more thing: the track or railing of the curtain must be level. BAJT Smart Curtains has a very professional team all over Pakistan, and it is very affordable at a PKR 3,000 per motor installation fee. You can control a BAJT smart curtain through the app, remote, button and automation setup. In the app, usually the Tuya app or Smart Life is used. BAJT Smart Curtains is an importer in Pakistan, so it has a very professional technical team to guide you and install it for you.

How much time is required to install motorized curtains?

If you have a professional team, it will take 1 hour to install. Otherwise it may take 4 to 5 hours. BAJT Smart Curtains has very professional teams throughout Pakistan for the installation of smart curtains, and they are very affordable, so it is better to hire a professional than to do it yourself.

Is professional installation necessary or can it be done DIY?

Yes, professional installation is necessary. You can do it DIY, but it requires experience. If you are not a professional, you will damage the wall by drilling again and again, so it is not recommended to do it yourself. BAJT Smart Curtains has a professional team throughout Pakistan, and they are very affordable too, so it is better to have a professional do it than to do it yourself. DIY is easy if you know the tools, but a lack of experience will still affect the performance of the curtain motor.

Can I install a WiFi Smart Curtain Motor on existing curtains?

Yes, you can install a WiFi smart curtain motor on existing curtains. You will just need to change the top of the curtain to a 3-pleat heading — and if it already has one, congratulations, no change is needed.

Can existing curtain tracks be used with a smart motor?

Yes, of course it can be used, but you will need to change the end box of the track with the new end box of the new motor. If you buy a BAJT smart curtain in Pakistan, the team will guide you free of charge on how to change it.

What is included in the package?

The package includes: (1) Motor. (2) Remote. (3) Railing or track, fully prepared. (4) Motor wire. (5) Brackets. (6) Relevant screws.

What sizes are available in Pakistan?

All sizes are available in Pakistan with BAJT Smart Curtains. BAJT is an importer in Pakistan and imports everything in bulk in parts, then assembles it in Pakistan. That is why any size from 3 feet to 50 feet can be customised. The track is always custom-made according to the requirement of the client — that is, the width of the curtain.

Are smart curtains suitable for large windows or sliding doors?

Yes, they are suitable for large windows, but you cannot install a curtain motor on a sliding door. BAJT Smart Curtains has specialised teams and imports in parts and assembles here, so it has the capability to supply large sizes up to 50 feet wide.

Can motorized tracks be curved for bay windows?

Yes, but it is not recommended in Pakistan.

Are automated curtains suitable for rented apartments?

Yes, they are suitable for rented apartments. There are only a few screws you can open to take the motor and track with you to another apartment in case you are leaving the space.

Pricing & Payments

Transparent pricing and payment options

How is pricing structured?

Our pricing is simple and transparent - based on track length (5ft, 10ft, 15ft, 20ft). The same price applies to all three motor models. Professional installation is PKR 3,000 additional. View our complete pricing breakdown.

Is installation included in the motor price?

No, installation is a separate charge of PKR 3,000 per motor. This covers professional mounting, calibration, and testing by certified technicians nationwide.

Do you offer bulk discounts?

Yes! For orders of 3 or more motors, we offer special pricing. Contact us for a custom quote based on your project scope.

What payment methods do you accept?

We accept multiple payment methods including bank transfers and cash on delivery. Contact us to discuss the best payment option for your installation project.

What is the motorized curtain motor price in Pakistan?

In Pakistan, BAJT Smart Curtains is an importer. Other sellers buy from another importer, and that is why their prices are high. For a 10-foot-wide curtain the price is PKR 30,000; for a 15-foot-wide curtain it is PKR 32,000; and for a 20-foot-wide curtain the price is PKR 34,000. These are the lowest prices in the market — higher prices go up to PKR 60,000, but remember the motor is the same. One important piece of information: the second-best motor in the world is Dooya, and BAJT Smart Curtains supplies those motors. The rest of the motors in Pakistan are lower in quality, but sellers will charge you higher prices for them.

What is the cheapest option to automate window curtains?

The cheapest option to automate a curtain is to buy a non-branded motor, but this is never recommended. If you buy the cheapest motor and the seller does not provide you with service or warranty, it will create a problem for you in the future.

Are there any hidden charges when buying motorized curtains?

Yes, many sellers have hidden charges. Before buying, make sure they are providing you with the motor, remote, railing, brackets and installation service. If one of these is missing, it is a red flag. The solution for that in Pakistan is BAJT Smart Curtains: there are no hidden charges and everything is included in the price except installation, for which there is a very clear fee of PKR 3,000.

Smart Home Integration

Connect your curtains with your smart home

Can I control smart curtains with Alexa, Google Home, or Apple Home?

Yes. Once it connects to the Smart Life or Tuya app on your mobile, you can control it from there through voice commands in Alexa, Google Home or Apple Home.

Do I need a separate hub or bridge?

For WiFi models, you'll need a compatible WiFi setup. Our team guides you through integration during installation. Learn more about our smart home integration options in our blog.

Can I automate the opening and closing of smart curtains?

Yes, of course you can automate the opening and closing of a BAJT smart curtain through the app. You can schedule it with sunset/sunrise, an alarm, or any type of automation you want. BAJT Smart Curtains has very specialised teams in Pakistan — just call them and they will guide you free of charge on how to connect it.

Can I control my curtains remotely when away from home?

Yes! WiFi-enabled motors allow remote control via smartphone app from anywhere. You have full automation control even when you're traveling.

Will this work without a smart home setup?

Yes, absolutely, it works without a smart home setup. The BAJT DT52S motor is remote-only, so it does not need any setup. The BAJT GE82TY motor is WiFi-based: if you only have WiFi in your house, it will connect to that WiFi and then to your phone, and you can operate this motor from anywhere in the world.

Does it support scheduling or timers?

Yes, it supports scheduling and timers. Through the Tuya or Smart Life app you can schedule it and automate it the way you want. For example, you can open the curtain with your morning alarm — as the alarm starts on your phone, the curtain starts opening — or you can open and close it with sunset and sunrise.

How can I control the smart curtains?

You can control a BAJT smart curtain through the app, remote, button and automation setup. In the app, usually the Tuya app or Smart Life is used. BAJT Smart Curtains is an importer in Pakistan, so it has a very professional technical team to guide you and install it for you.

Can multiple people control the same smart curtain?

Yes, as many people as you want. You log in to the Smart Life or Tuya app and connect the devices there. If you want other people to reach those devices, you just log in with the same account on their phone, and the BAJT smart curtain will start operating from those devices. BAJT Smart Curtains has very specialised teams for free online guidance — just call them and they will guide you.

Can I control multiple motors together?

Yes. There is a remote called a multi-channel remote, and you can control up to 15 motors separately from that single remote. If you want to control multiple curtains with a single click, a single-channel remote is enough — one remote can control 100 motors. BAJT Smart Curtains offers both single- and multi-channel remotes and has a specialised team to connect remotes with motors. Its services are also very affordable.

Does the DT72TV-SW require a smart hub for WiFi control?

No. The DT72TV-SW requires a smart curtain switch to operate over WiFi, and you can also operate this motor by button. It is called the automation motor. This motor can sync into your smart home system.

Can motorized drapes be operated with a physical remote?

Yes, of course. BAJT Smart Curtains supplies motorized drapes that can be operated with a physical remote.

Support & Warranty

Warranty coverage and ongoing support

What does your 1-year warranty actually cover?

Full coverage for 12 months on: motor itself (manufacturing defects, normal wear), all accessories (remotes, wall switches, power supplies), and installation labor. Here's how warranty works in Pakistan: (1) Contact us via WhatsApp with issue description. (2) We diagnose remotely—usually same day. (3) If warranty repair needed, we dispatch a technician. (4) No service charge for warranty work. (5) Typical resolution: 3-5 business days. NOT covered: accidental damage, user misuse, unauthorized repairs. Why this matters: We import direct from manufacturers, so we stand behind product quality. That's BAJT advantage #1.

What support do you provide after installation?

Four levels of support: (1) 24/7 WhatsApp support—message anytime, quick replies (usually within hours). (2) Phone support—call us for urgent issues. (3) Remote troubleshooting—we diagnose and fix via app/instructions. (4) On-site technician visits for warranty repairs (no charge). Available nationwide across Pakistan—Karachi, Lahore, Islamabad, Peshawar, and beyond. Most customers never need support; those who do tell us our responsiveness is why they chose BAJT.

Do you offer maintenance services?

Yes! Our nationwide service team provides maintenance and repair services. Contact us for maintenance pricing and scheduling in your area.

What if my curtains stop responding or malfunction?

Our support team can diagnose issues via WhatsApp and provide troubleshooting steps. If physical service is needed, we dispatch technicians from our nationwide network.

How are warranty claims handled for BAJT curtain motors in Pakistan?

Just call the BAJT Smart Curtains phone number and describe your problem. If it is covered by the warranty, the motor will be replaced.

Pakistan Service & Shipping

Installation and support across all Pakistani cities

Do you install in my city? (Karachi, Lahore, Islamabad, Peshawar, etc.)

Yes! We serve all major cities and towns across Pakistan—Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Multan, Faisalabad, Quetta, and beyond. For cities within 100km of major metros, installation typically takes 3-5 days. Remote areas may take 7-10 days. Message us on WhatsApp with your city and window measurements for exact timing and pricing.

What payment methods do you accept in Pakistan?

Multiple options: bank transfers (JazzCash, EasyPaisa), cash on delivery in major cities, and advance payment for remote areas. No hidden charges—quoted price includes everything (motor + installation + 1-year warranty). Most customers prefer WhatsApp to discuss payment and get custom quotes. We also offer payment plans for bulk orders (3+ motors).

Are your motors compatible with Pakistani electricity (220V)?

Yes, all BAJT motors are rated for Pakistani electrical standard (220V AC, 50Hz). Safe for our climate and power supply. Many customers run them 24/7 during summer months without issues. During power outages, manual override lets you hand-draw curtains without damaging the motor.

Where are BAJT smart curtain services available in Pakistan?

BAJT smart curtain services are available all over Pakistan.

Power & Reliability

Voltage, load-shedding, noise, speed, and maintenance

Do motorized curtains need an electrical socket nearby?

No, it only requires a neutral and phase wire of 220V, unless you are using it as an automation motor with a home automation system. BAJT Smart Curtains in Pakistan has a specialised team that can guide you free of charge on how to do the wiring.

What voltage does the curtain motor support?

The motors available in Pakistan mostly support 220V. BAJT Smart Curtains is an importer of curtain motors in Pakistan, and all its motors support 220V. However, it is recommended to ask what voltage a motor supports before buying it.

Can smart curtain motors handle voltage fluctuations in Pakistan?

Yes. The BAJT DT52S and DT52E models especially are very good quality and handle voltage fluctuations very well.

Which is better: battery or wired curtain motors?

Both have their own benefits. A battery motor is expensive, while a wired curtain motor is relatively cheaper. But if you are facing extensive load-shedding, the battery option is good. By the way, most houses in Pakistan have UPS wiring, and these are very low power consumption motors — a maximum of 75W. BAJT is not selling a battery-operated motor yet.

What happens if there is a power failure?

If there is a power failure, you can operate the curtain manually, just like a normal curtain.

How does load-shedding affect automated curtain operations?

In Pakistan, most houses have UPS wiring, so even when there is load-shedding the curtain will operate normally. All BAJT smart curtain motors are 75W, so they consume very little power. Even if you do not have a UPS connection, you can operate the curtain manually.

What is the power consumption and safety advice for the motor?

The power of the GE82TY motor is 45W, and the DT52S, DT52E and DT72TV are 75W. All BAJT smart curtain motors have a maximum power of 75W. Safety advice: do not open the motor yourself.

How quiet is a WiFi Smart Curtain Motor?

The running noise of a WiFi smart curtain motor is 33dB. BAJT smart curtain motors are quiet, silent motors.

What is the expected lifespan of a motorized curtain system?

It works for decades. The only problems come from too much power fluctuation, and the belt inside getting loose with time. The solution for that is BAJT Smart Curtains: it stocks all the accessories in bulk and imports in parts, so if there is any problem, you can simply purchase that part from BAJT Smart Curtains in Pakistan.

What maintenance do motorized curtain tracks require?

Usually there is no maintenance required for a curtain track. Only if there is too much dust will the track belt stop working after some time. The solution for that in Pakistan is BAJT Smart Curtains: it stocks all the accessories, so you can buy any separate accessory from them.

How fast does the curtain motor move the curtains?

The curtain motor covers 5 inches in 1 second. In 30 seconds it covers 13 feet of distance. So, assuming your curtain is 10 feet wide, it will open in about 20 seconds.

Device Troubleshooting

Fixing offline, connectivity, and pairing issues

How does the SmartLife app know a device is offline?

The signal does not reach the app, so the app automatically labels that curtain as offline.

The device status shows offline as I open the app but quickly goes back to online. Is it normal?

Yes, it is completely normal. This is an app glitch.

Why is my device suddenly offline?

It might be because of an internet issue, an app bug, or a fault in the device itself.

Why is the device frequently offline even if I have tried pairing it again?

It is an issue with the device itself — get it repaired.

Why does my device go offline after I install a new router?

Because the new router takes back the IP address assigned before, so now you have to pair the device again.

Why does my device go offline after I reset the router?

Because resetting the router takes back the IP address assigned before, so now you have to pair the device again.

Will router issues cause the device to go offline?

Yes. Router problems are one of the most common causes of a smart curtain motor showing as offline.

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